Support Center

How to...

  • Set Order's Time Window

    Certain Orders can have specific needs regarding when they can be served. Setting a Time Window allows you to...

    Nov 05, 2013 11:55AM EST
  • Set Order's Load Units

    The "Order Type" drop-down menu allows defining an Order as a Pick up or as a Delivery (default is Delivery). ...

    Nov 05, 2013 12:07PM EST
  • Set Order's Required Driver

    The Viamente Route Planner automatically calculates the smartest assignments in order to optimize Working Time...

    Nov 05, 2013 12:21PM EST
  • Lock a Route

    Whenever you click the button Plan Optimal Routes, all the data you have entered (constraints, requirements, W...

    Feb 13, 2015 03:56PM EST
  • Fit in unserved and last minute Orders

    After creating an optimal Route Plan, if you realize you would like to add further Work Orders, it is no probl...

    May 19, 2015 08:34AM EDT
  • Make manual changes to a route

    When you want to make changes to a Route, you can use the Drag and Drop function (read more about it here) or ...

    Mar 01, 2013 08:18AM EST
  • Save Drivers as a subfleet

    Sometimes it can be useful to Save as a subfleet all the Drivers assigned to a plan: this way it is possible t...

    Sep 17, 2012 06:58AM EDT
  • Automate import/export with the Viamente Route Planner API

    Your IT developers can automate your processes by integrating Viamente with your system via the Viamente Route...

    Apr 10, 2013 06:20AM EDT
  • Create/Edit Traffic Profiles

    By clicking on the tab Traffic Profiles you can start creating a new profile or load previously saved ones. Ea...

    Feb 13, 2015 03:00PM EST
  • Set Driver's individual speed

    If you have a non-homogeneous fleet and you need to set different individual speeds for Drivers or vehicles, y...

    Mar 01, 2013 09:17AM EST

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