Orders are defined by a number of parameters and constraints.
Here below you find a description of all the fields that can be used for this definition.
| Field | Required | Description |
|---|---|---|
| Name | Optional | This field is provided solely to help you identify the Order. It does not affect the optimization process. |
| Address | Required |
This field defines the address of the Order. The route for the Driver will include a stopover at this point. Note for CSV/Excel imports: if addresses in your source data are split into subfields, you may also replace this field with the following fields: Street, ZIP, City, State, Country |
| Service Time | Optional |
This numeric field indicates the time IN MINUTES that the Driver is expected to spend at the Order's address to provide the service. Defaults to 0 (it means that the Driver will drive by the address of that Order without stopping). |
| Load | Optional* |
This numeric field indicates the load requirements for the Order, i.e. how many Load Units (Goods, Kgs, Pounds, Liters, Passengers, etc) should be delivered or picked up at the address. * It is mandatory if one or more of your Drivers define a Maximum Load Capacity that is less than "unlimited". Defaults to 0. |
| Notes | Optional | This field is provided for you to add useful notes and reminders for your Drivers. It does not affect the optimization process. |
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Optional |
Earliest time allowed to begin service at this Order. If the Driver arrives too early, he/she will be forced to wait (Idle Time). Both the 12-hour (am/pm) and 24-hour (military) clock formats are supported. For values greater than midnight, add a (+1) at the end. Examples of valid time formats are: 12:23am, 00:23, 3:56pm, 15:56, 3:56pm (+1), 15:56 (+1), 3:56pm (+2), 15:56 (+2) Defaults to 00:00. |
| Time Window End | Optional |
Latest time allowed to begin service at this Order. Both the 12-hour (am/pm) and 24-hour (military) clock formats are supported. For values greater than midnight, add a (+1) at the end. Examples of valid time formats are: 12:23am, 00:23, 3:56pm, 15:56, 3:56pm (+1), 15:56 (+1), 3:56pm (+2), 15:56 (+2) Defaults to empty value (open time window). |
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Optional | You can set a second Time Window for Orders which can be served, for example, in the morning and in the afternoon but not during lunch break. Here you set the earliest possible time allowed for service to begin during the second Time Window |
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Optional | You define here the latest possible time allowed for service to begin during the second Time Window |
| Importance | Optional |
Importance is only taken into account when resources/drivers are low and some Orders cannot be served: under such circumstances Orders with higher importance are preferred over lower-importance ones. Accepted values are:
Any other value will be treated as "normal". |
| Required Skills | Optional | This field contains a comma-separated list of mandatory Driver skills. If set, only Drivers defining *all* the Skills in this list can serve the Order. |
| Banned Skills | Optional | This field contains a comma-separated list of banned Driver skills. If set, Drivers defining one or more of the Skills listed here will *not* serve the Order. In case of conflicts, Banned Skills take precedence over Required Skills. |
| Required Driver | Optional |
The Driver that this Order must be forcefully assigned to. Setting this field forces this Order to be served by the Driver with the indicated ID. Note: If set, this field overrides both Required Skills and Banned Skills. Note for CSV/Excel imports: the Driver with the specified ID must be already present in the Route Plan when the import takes place. IDs referencing Drivers that do not exist OR that have not already been added to the Route Plan at the time the Excel file is imported will be ignored. |